I'm sitting here with my brand new password, all ready to log into the joys of Internet banking for the Society. I type it in and tada - it tells me I cannot log in now and to try again later. So I try again later - same error message. It gives me a phone number to call, but navigating the complexities of press * for the pleasure of being kept on hold and told my call is important is too much for me right now. I'll never get that message - it's not that I don't expect to wait, but if I was that important I wouldn't be on hold. The sincerity wears a bit thin after hearing that six times you know?