It probably ISN'T about you
Someone wrote in to say she was upset that I had mentioned her in my blog in an unflattering way - the thing is, I wasn't referring to that person at all. I was writing about a person who has written in before and has been difficult - this person was a new person who wrote in and had a similar (but not that similar) problem.
Here are some statistics to chew on - I answer an average of about 30 emails a day on a quiet day. On a busy day, I can answer as many as 70 to 80 emails. I also speak to a fair number of people - anywhere from 5 to say 35 people on a busy day. So if I blog about something, it probably ISN'T about you. Most people who write in are reasonable and nice - one or two can be difficult and can really ruin your day especially when they're threatening to say put a cat down, when you know the cat deserves a chance to live. If you're in any doubt, write in and ask.