Stop feeding upstairs!
One of the caregivers called - we had a complaint last week about a cat defecating outside the complainant's home. The complainant said that the problem was recent and he knew which unit was feeding the cat.
The caregiver went down to the area which is near hers. She said the area was in quite a state - lots of unsterilised cats. She spoke to the person feeding, and it turned out that it was their cat, but that they didn't want the cat inside their house because they thought it might dirty their home. As such, they fed it outside and the cat was then proceeding to defecate outside the complainant's home. The caregiver asked them to just shift the feeding downstairs (the feeder lives on the second floor) or indoors, but they said it was too much trouble, and they'd rather just stop feeding.
People really need to stop feeding upstairs. So many complaints come in about this every single week, and it puts the cats at risk. I had another two cases today as well. People mean to be kind but they're really endangering the cats' lives.