A big round of applause for the Land Transport Authority
I spoke to a very helpful and polite gentleman at the LTA about the cat stuck under the escalator. Within twenty minutes, someone from the company managing the escalator had called me back to speak with me about trying to release the cat. I am extremely impressed by their efficiency and helpfulness. In fact, I was only put on hold for two rings before someone picked up at the LTA when I first called them as well. I will drop them an email to say how pleased I am.
Just as I was typing this post out, the officer from the LTA called to make sure that someone had called me back on the matter. Government service at it's best, ladies and gentlemen!