Wednesday, June 07, 2006

Complaint Form

We have a new form for property officers or managers of the property you live or work at when they gather information on complaints. As I mentioned in an earlier posting, very often the information that is passed down about complaints is either lacking in detail (no idea when the irresponsible feeder comes out or which unit the complainant lives in) or is so vague as to be entirely unhelpful (there are cats around). Hopefully if the officers or managers will use this form, it will help them to know what kind of questions to ask so that it is easier to resolve complaints.

We hope to upload it in a few days, but in the meantime do drop the Society an email if you'd like a copy.


Post a Comment

<< Home