Friday, June 23, 2006

I don't want to give any details

Another 'helpful' complainant today. This person complained that there was a lot of food around, and many irresponsible feeders. He also complained the cats were defecating outside his flat. I asked for more details - what time the feeders came down, and which floor the cat defecated on.

The man replied he cannot let me know which floor the cat defecates on (which is the floor he lives on) for security and reasons of keeping harmony. So apparently speaking to his neighbour or giving us details to try and let us find which house has home cats or is feeding cats is wrong and would result in displeasure, but removing and killing what are unlikely to be his neighbours' cats is going to promote neighbourliness.

This reminds me of Jolanda's neighbours when she was still in Singapore. She had gone over several times to ask them to let her know if her community cats caused any problems. They never did, but they trapped several of her cats and sent them to the AVA. When she asked them why, they said it was not nice to complain to her about her cats. Jolanda said that letting her know was not impolite, but trapping her cats to be killed was!

Another thing that irks me - these people seem to think that this isn't their problem. This is THEIR neighbourhood. It is in their best interest to work with us and give us as many details to solve the problem as possible. I'm not the one living there with the problem - they are. So if they want the problem solved, then cough up the information! Either that or the problem clearly isn't bothering them that much, in which case, town councils should stop pandering to them so much.

11 Comments:

Anonymous Anonymous said...

Another stubborn person who refused to give details yet expect people to help. This complainant is a coward. Dare to complain but dare not give details. Shame....
This type of person don't deserve any help. Ignore him.

24/6/06 12:41 AM  
Blogger Dawn said...

I'd like to - but then the town council will say the complaint wasn't dealt with, and trap the cats. There has to be a whole mindset change by TCs.

24/6/06 1:14 AM  
Blogger vegancat said...

I think TC should come out with a guideline on complaints from residents and spell out clearly..no cooperation..no action and TC officers need not fear reprimand from superior. At the moment there are no rules on complaints from residents and every TC offier will want to get his or her productivity bonus by reporting that EVERY complaint has been attended to.
The mindset of TC must change but how do we effect that change?

24/6/06 9:54 AM  
Anonymous Anonymous said...

The TC should devise a form for the resident/complainant to complete and sign. The complainant must write his complain clearly on the form, giving full details. If he/she is illiterate, he/she can ask the TC officer to help him/her write on his/her behalf. The complainant must also write his name (as shown on his/her NRIC) address, contact nos., date and time of complaint etc etc.) At least, there is a case for reference and future record. It would be better if the complainant can provide pictures and evidence.

Some people just like to complain for the sake of complaining,

Either they are too free or too quarrelsome, and always want to find fault with other people, as well as with the cats.

What is there to fear if the complain is genuine and true. Unless the complainant is fabricating stories otherwise I see no reason why he/she should be afraid.

Imagine me, teaching the TC how to work....ha ha....

24/6/06 12:35 PM  
Anonymous Anonymous said...

Send the TC Officers back to the classroom for lectures. A fast and quick solution may NOT be the best solution. They must change their attitude and mindset. It seems that all they know to do, is to trap and round up the cats when people complain. How long can they trap the cats and whose money are they using to trap these cats. I am not sure its the public (residents) money.... Use our money to trap our cats. Ridiculous..

24/6/06 12:39 PM  
Blogger Dawn said...

Anonymous I'm quite sure it comes from conservancy charges - which is exactly right, our money is being used to kill cats.

Vegancat,you're right - there should be some minimum information given. Just because 'somebody' who is a resident complained, is not reason enough to kill the cats. We are residents too.

24/6/06 12:48 PM  
Anonymous Anonymous said...

If someone phones the TC abt a cat, they kill the cat. What if someone call the TC abt a dog, a crow, a tortoise, a rabbit, etc., are they going to kill all of them? TC are murderers of cats. They are very ugly people with no compassion. They are merciless.

24/6/06 11:59 PM  
Anonymous Anonymous said...

TC are like old dogs.

Old dogs cannot learn new tricks. That's why they cannot change their mindset.

25/6/06 12:01 AM  
Anonymous Anonymous said...

I think some old dogs can still learn...

26/6/06 9:33 AM  
Blogger Dawn said...

I agree - old dogs can still learn better then some TC officers!

26/6/06 10:29 AM  
Anonymous Anonymous said...

It sounds like TC Officers are idiots

26/6/06 5:24 PM  

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