Tuesday, June 27, 2006

Town Council Logic

I just got off the phone with a most irate caregiver because we have both been dealing with a problem with one of the town councils. One of the officers called this morning to say that there had been a complaint from a resident who said that the cats have been making noise the last few nights and that she cannot sleep and as a result she is getting sick. Thus, she wants all the cats removed. To be fair to the officer, she did tell her that was not possible. However, she is going to send in pest control to trap the cats there.

The caregivers have recently started sterilising in this area so they still have some unsterilised cats to go. The officer however was unable to tell me at first if this was a home cat or a community cat making noise. She said the complainant with the frail constitution refuses to talk to me. She also said she did not want us 'disturbing the residents'. I told her that I just need more details and they are sadly lacking from whatever information she has already given to me.

The caregivers asked if they could go in and just take the remaining unsterilised cats out tonight - they have been having trouble catching a mother cat and her kittens. The town council officer refused. She will send pest control down today citing 'high pressure'.

She also said that she does not have time to deal with these complaints (though apparently has time to pander to the complainant). The officer furthermore said she will no longer call if there are still complaints in this area because she has already told us about the situation. If trapping is so effective, then why WOULD there be more complaints? She ended up by saying perhaps the pest control might not be able to catch anything after all - then why call them in????

I love town council logic.

10 Comments:

Anonymous Anonymous said...

Geez..can i call this town council officer and said that i am having high blood pressure due to the mahjong noise from next door, the gargling noise from mouth rinsing, the babies crying, the couple quarreling...Can ask a multi-tasking pest control to get rid of these pests as well???

27/6/06 12:41 PM  
Blogger Dawn said...

Or people yelling goal too loudly late at night because it's World Cup season - apparently all these don't bother people.

27/6/06 1:08 PM  
Anonymous Anonymous said...

My neighbours (one floor down) play mahjong everyday (7 days a week). One guy (i think it's the uncle) always stand at the window smoking his cigrattes and the smoke rise up to my dining room. Another neighbour has a puppy (the puppy has grown up now) and he barks 6 to 8 hours a day. Sometimes, the maid in that house got so fed up, took him down to the void deck and chained him there. Another neighbour (in her thirties) will scream at her 3 children every night. We must learn to be more tolerant and patient with people. We cannot complain all the time but learn to adapt to the environment. Sometimes our neighbours disturb us. But don't forget, sometimes we also disturb our neighbours. So, GIVE AND TAKE.

This complainant is a frustrated person. Is she suffering from depression or panic attack.

27/6/06 1:35 PM  
Anonymous Anonymous said...

these TC pen-pushers are deathly afraid that the complainants will go to their superiors if they don't do something immediately. so they resort to short term measures that don't necessarily solve the problem. typical civil servant mentality.

perhaps if CWS or the caregivers can couch their ideas to sound like they hve an "immediate solution" while working toward a more viable long term option, the TC might go for it. after all, god knows they have no ideas of their own.

27/6/06 3:06 PM  
Blogger Dawn said...

Anonymous, we do - we often go down as soon as possible to look into the problem and see what can be done. However, town council officers want the complaints to stop immediately - and they feel the only way to do this is to tell the complainant that they've caught and killed the cats in the area. For example, it is a longer term solution to say find the person feeding and speak with them, but it will work better then just removing and killing cats without focusing on the irresponsible feeder .

27/6/06 5:47 PM  
Blogger vegancat said...

One way of stopping such irresponsible TC officer is to take down her name and said that you will write to the MP and CEO of her refusal to work towards a viable solution to the problem but that she would rather waste TC fund engaging pest control on wild goose chase and not having the problem resolved because PC people will just blindly round up any cats. Why can't the TC officer just say to complainant that he or she has to speak to fellow residents and cws who are truly trying to help. What is the mentality of this officer?

27/6/06 6:25 PM  
Blogger Dawn said...

Vegancat, the officer said she does not think that the complainant WANTS to speak with CWS. She said she does not want us to 'disturb' her residents.

27/6/06 6:29 PM  
Blogger vegancat said...

And why is TC officer giving absolute rights to complainant and not to care-givers? This is outright discrimination. Why is she so afraid of the complainant and display bullying attitude towards caregivers?

27/6/06 6:37 PM  
Blogger Dawn said...

sometimes I think it's who yells louder.

27/6/06 6:43 PM  
Blogger vegancat said...

Yeah..look like some TC officer won't buy courtesy.

27/6/06 6:50 PM  

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