Complaining 'higher up'
Not one, but two of my 'favourite' complainants wrote in yesterday - "Fur on my Car" Man and Mr "Look the Lizards are Mating".
"Look the Lizards are mating" in response to my email that presumably people were more intelligent then animals started on a long response about how not everyone was born equally intelligent (including animals) and that's why some people became business tycoons and others were autistic. I really didn't get the logic behind that. I told him if there was anything we could help him with, to let us know but if not, I think we should stop corresponding.
Fur On my Car Man wrote that when he came down and saw the fur on his car (which he admitted was not a huge amount, nor did it happen every day) that it made him unhappy 'every day'. He said that he wanted a solution or he would be forced to look for another solution.
I just spoke to a town council officer who called for help. He said that someone had complained that there were three cats in the corridor defecating but that these cats were also defecating in the void deck downstairs. He wanted the officer to take action - or he would take matters higher up.
What is this taking matters higher up threat that complainants love to use? If the people higher up get a complaint, I certainly would hope that they will look at the ludicrousness of some of these complainants and throw them out. If your complaint is stupid and/or unreasonable, why should going 'higher up' help your case? What it does is do is scare the town council officers who then try and make the situation better by trapping the cats. I would hope the officers realise that a stupid complaint is a stupid complaint - and I'm sure if they can explain why, they need not fear the people 'higher up'.
My fervent wish is that someone 'higher up' will send a letter back down to these complainants and tell them to stop writing such nonsense and find something more worthwhile to do then complain.