I spoke to a caregiver before and after the meeting. She said that people in her area had seen a newborn kitten that had been trapped and put in a storage room yesterday. She found out about it and tried to get it out. The cleaner said he was acting on orders from the office. I advised her to call the town council.
The officer whom she spoke to turned out to be the rude officer I have dealt with before as well. First she denied the cat had been denied food and water. She claimed it was a different cat that had been caught. The caregiver seriously doubts they have been bottled feeding this kitten, which is what the caregiver has been doing. The caregiver asked why the cat had just been stuck in the room to starve rather than sent to the SPCA or AVA. The officer then told the caregiver she was doing the caregiver a favour by removing the cat from where it was. The caregiver was flabbergasted. The officer gave her the cat back eventually but not after denying that she knew about it and just generally being rude to the caregiver.
Why do some officers think it's okay to be rude to some residents and then act very promptly when a complainant calls up?