Meeting last night
We had a dialogue session between a town council and the caregivers in an estate last night. This TC has been in the news of late. The GM and an officer represented the TC, an officer from AVA was there and almost 20 caregivers came.
I think it was quite a useful session. We suggested a way to deal with complaints so that cats not be removed that both TC and caregivers found acceptable, namely, that
(1) if a complaint comes in, caregivers are alerted and given a period of time to deal with it;
(2) caregivers let the TC know how it was resolved. As a result, no need for any action on part of the TC;
(3) should the complaint not be resolved and the situation persists, the sterilised cat in question may need to be removed or relocated by caregivers;
(4) if the caregivers do not wish to do so, they will alert the TC who only in this instance, will remove the sterilised cat.
It was also agreed that should any sterilised cat be caught, it should be released by the pest control on the spot. If for some reason it WAS taken to the AVA, the TC should make arrangements to have it released to the caregivers. CWS is supposed to be the liaison between TC and the caregivers.
A resident raised the question of anonymous complaints and the TC said they would give these complaints less weight, which is great to hear. The TC also said that if the programme works well, there is no reason it cannot go on indefinitely.
The TC also suggested working with the RCs which is a great idea. I hope this marks the beginning of a good working relationship between the TCs and the residents.