This situation is getting worse by the moment. I just spoke with the TC officer who wants the caregiver involved to write and explain why they sent an email out to the whole group. The thing is that the caregiver involved had written to the TC and copied the group in an attempt to find out what was happening. What the TC did NOT see was that there was an earlier email from another resident about the situation. As such, they think the caregiver who wrote to them is trying to 'instigate' trouble, when in fact she is trying to do the opposite from what I know and calm everyone down by approaching the TC directly.
The problem here is one of a history of distrust between TC and the caregivers (and one I can say is not undeserved). The caregivers are understandably upset another sterilised cat has been caught. The TC is angry because an email was sent out to them and not via CWS.
As I explained to the TC, if they will send out an email to the group asking mistakenly why CWS had 'approved' trapping in their area, then what are the chances they are going to go through us first if they have a problem with the TC? The resident who sent out the original email had apologised - but it's a big group, not all of whom are known to us.
I said I would be happy if caregivers approached the party directly first - whether it be TC or CWS, but we cannot 'control' the residents. They have a right to do what they want to do obviously.
The TC says they will go to the AVA and check if the cats are really sterilised today and will release them if they are. On the other hand, the residents are asking what is taking so long (since the cats were caught last week). One of them said that she wanted an apology from the TC.
I hope it doesn't get even messier.