Too difficult to send an email
Yesterday evening when I came out of this meeting, I received a phone call from one of the TC officers. It was a repeat complaint in one of the blocks about someone feeding the cat upstairs. I remember a caregiver had gone down, but I couldn't remember the details, nor did I have the caregiver's number on me. I also had my hands full.
The officer told me that the complainant was demanding the cat be removed right away. He said if we didn't do something, he would send pest control down.
I asked him if he could send me the information via email or SMS as I was out and had no access to the information and so I would not need to fumble for a pen. I told him that I would certainly call but I would like to find out what had already been done before calling the complainant.
The officer said he was already leaving for the day (though he was calling me from the office phone) and that he did not want to send me an email or an SMS. He repeated he would otherwise just send the pest control down.
I pointed out that it would take just as long to call the pest control as it would be to send me an email, but he said that it was quicker to just call pest control. Sigh.
I called Rebecca but she was unable to get hold of the caregiver. I scribbled the number down, called the complainant and found out he was quite amenable to giving us some time to look into the situation.