Old time cats, new complaints
I just had a very upset caregiver on the phone, crying. It turns out her property officer called her up and said they were being harassed by a resident who had called three times in the last three days to complain there were too many cats. He told her if she didn't do something, he would have them trapped.
I asked the caregiver if the cats were all sterilised. They all were. She said that she had been feeding the same colony of around 5 cats for more than a year without new additions. She also fed at 11 pm and sometimes did not get home till 1 am to ensure that it didn't attract attention to the cats. She also fed in the corner of the void deck.
The caregiver was very upset, and actually had a hospital appointment which she missed because she was so distraught.
I spoke with the officer and asked him what was happening. He said that there were complaints about 'strays'. I pointed out that these cats had all been sterilised, which he didn't seem to be aware of, and had been there for more than a year. He said that the complainant is calling repeatedly. I told him I can speak with the complainant if he likes. The officer said that the complainant would not listen. He says he will discuss this with his Property Manager
The caregiver also told me that she suspected it might be a complainant famous to everyone in the estate for complaining about everything. He had complained about her feeding once (she went to the MP and he told her to go right ahead). She said the TC always bows to his demands because he is so persistent.