Scratch on car
The caregiver and I went to meet this guy last night. When we arrived, I greeted him, only to have him look away and finally mumble a hello.
He walked the TC officer, the caregiver and myself over to look at the cars. The caregiver had had a difficult conversation with the officer earlier in the day. She felt the officer had made some uncalled for remarks. The caregiver had explained that there were some other caregivers who wanted to attend and the officer had said perhaps that was why there were so many complaints in the estate. The caregiver had told her she felt that this was a most unfair remark.
When we got to the car, the complainant proceeded to lean back on the car and refuse to show us the scratches. He gestured generally in the direction of the boot of the car and said there were scratches on top but that you could not see it by just looking across. I did actually see what I think he was referring to, but the town council officer sent for a ladder anyway.
In the meantime, the TC officer started to explain to the complainant that she had problems in her OWN private estate with cats and that there was a feeder nearby whose community cats were running into other peoples' homes. She told him that sometimes one had to take steps to protect one's own property too and said the caregiver offered to use a scratch remover to remove the scratches.
I spoke with her and told her I'd be happy to come to her estate and see how we could help and explained the Scarecrow and Cat Stop briefly. She seemed surprised.
The complainant on the other hand got more annoyed and asked if she was saying it was his fault the car got scratched.
Finally the workers came with the ladder, at which point there were 5 people (minus the glowering complainant who refused to show us the scratches) standing on ladders and peering at his car.
This is one of the scratches we found. I asked to take photos to which he reluctantly agreed. It would have been better if I could have put something next to it to show the length but no one wanted to touch his car. The caregiver had to hold a torch light over as I took this shot because in usual lighting, it's really pretty hard to see it at all.