Wednesday, August 15, 2007

Reimbursements

I've been talking to people about the catnapping case and also going through the reimbursements as well. I received a strange reimbursement with no name or return address and a note to call someone, whose number was not added. First of all, the claim forms have to be properly filled up. If they are not filled up, they will not be reimbursed. Often people do forget certain segments and if I can contact them, I will do so because it's a mistake. However if there is no identifying information, or the form is so indifferently filled out then it will not be reimbursed. I can understand that some areas are left blank but if ALL the fields are blank, then it's not helping us to get the information that we are trying to gather on different colonies which in turn is to help us get more information on sterilisation working. Secondly, I do find it strange that someone who is claiming money would instead of giving us all the relevant information, ask us to contact someone!

Sometimes it strikes me that when people are asking us for a favour, that instead of being appreciative, that they seem to think it is owed to them and that we should do all the work AND be grateful to be allowed to do the favour for them :)

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3 Comments:

Blogger calsifer said...

Dear Dawn,
I get that once in a while, and it gets my goat every single time. Dunno how you take it on a regular basis.

16/8/07 9:10 AM  
Anonymous corinne said...

Hey, Dawn, they sound like the Town Council!!! We have to appeal to them to let us help them solve "problems' relating to cats - both community cats as well as home cats, and instead of being really grateful and helpful, one TC officer decided to give us misleading information as she was afraid the complainant will not like it if her details were given to the "cat welfare society"!

I had to remind the TC officer that I am a RESIDENT trying to solve a problem FOR HER, not the "cat welfare society"!

It is amazing how grateful some of the TC officers are. Of course, there are the nice and cooperative ones who recognise that we are helping them.

But somehow, they always seem to give us the feeling that they are doing us a favour by letting us help them!!!

16/8/07 1:23 PM  
Blogger Dawn said...

Very good point corinne - and you're right, it's a shame that the TC sometimes act as if they are doing YOU a favour.

16/8/07 1:43 PM  

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