Tuesday, November 13, 2007

Putting your point across

The cat caught has been released back to the first feeder. The second feeder called to say he is filing a complaint about the complainant on the charge of animal abuse. He also asked me what the first feeder said. I urged him to try and work with her - I told her they need to put aside their differences and work together. He told me he found her impossible to talk to. He also said that they would have released the cat to her, but that she had made a scene, the police were called in and as a result, the cats were not returned.

I just spoke with the first feeder and asked what had happened. It seems that the pest control WAS hired by the complainant directly and not the building management. It also seems that she asked for the cat to be given to her, and repeated this. The pest control officer eventually called the police and several officers came down. The first feeder was told she was obstructing the pest control officer and she then proceeded to argue with the police officers. Finally it was agreed the cats would be sent to the SPCA (and then later the AVA).

I told her to please not argue with people and to try and calm down to speak rationally. I said that it would certainly make things easier in that case.

I also spoke with another caregiver who was telling me that they had come to trap in her area. She said that she did not know what to do. I told her the best thing to do was to speak with her TC. She said she doubted most of the caregivers would do that or could be bothered to. I told her that this would undoubtedly be a problem. I also told her that it was important to remember that the town council wanted their problems solved - telling them that saving a life was a blessed thing did not always work on everyone, nor did everyone see a cat as a life. I said it was important to remember to try and speak to the officers to explain what she was doing in a way they could understand - that it was helping them to reduce the cat population AND the problems in the area.

It's often not just what you say, but HOW you say it that is important.

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6 Comments:

Anonymous Anonymous said...

much ado about nothing, why can't just release the cat, instead of torturing her with police, sending cat to SPCA and AVA...I like cats better than people.

13/11/07 8:15 PM  
Blogger Dawn said...

What I understood from the second feeder was that they wanted to do that actually, but because the first feeder kicked up such a fuss (and she apparently argued with the police when they came) that because a report had to be made to the company, he could not then give the cat to her.

13/11/07 10:17 PM  
Blogger EJ. said...

Arguing is one thing but fate of cat should be top consideration.
So now what happened to the cat at AVA?

14/11/07 2:13 AM  
Blogger Dawn said...

Cat is back with the feeder. The point the second feeder was trying to make though was that the fate of the cat could have better secured if she had not kicked up a fuss in the first place. After she kicked up such a fuss, the officer was either unable, or unwilling to release the cat to her. When I spoke with him about releaseing the cat, he did mention that he was unable to do so because of some report - possibly the police report.

The point is - sometimes a softer approach can sometimes lead to a better conclusion.

14/11/07 9:13 AM  
Anonymous belle said...

i agree with the 2nd feeder, in life its always more effective to discuss things in a calm & rational manner, whether its with neighbours, policemen, your boss etc. the words of the 1st feeder will carry more weight, if she can calmly convince the officers to return the cat.

if she starts behaving like the typical 'crazy cat lady' ... officers will feel more justified to remove her cats.

maybe her behavior had offended some neighbours/complainants in the first place.

14/11/07 11:25 AM  
Anonymous Anonymous said...

the first feeder fought hard to have the cat and sometimes people get too worried when police comes into picture. Police have better things to do if people can just settle issues as misunderstanding, and quitely ask for the cat back.

14/11/07 11:44 AM  

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