Wednesday, December 12, 2007

Talking to your TC

A caregiver called me this morning. It seems that some of the cats were trapped in her area. She called the officer up who refused to give them a letter for the cat to be released.

She did ask why the officer had not called them when complaints were received - apparently this officer said that there were too many of them, and since the complainants had left no details, they could not be contacted!

It seems that during the course of the conversation, that almost all the officers that they had previously worked with (except their property officer) had left. As such, the people who had been briefed about TNRM, and who were agreeable to working with the caregivers were no longer there.

This is one of the dangers of agreeing to work with property officers and not bringing the matter up to a higher level in the TC. Officers change, get shifted around, and even to new TCs altogether. Some of them may continue to support TNRM in their new areas (and indeed some do) but it doesn't help your area.

It is therefore a good area to speak to someone who is a bit higher in rank - say the Senior Managers or the General Manager. They are less likely to move around. So should a new officer move in and start to trap - you can ask them to refer to the GM for example, who has agreed to support the programme.

It is also a good idea to keep in touch with your officer - try and have a working relationship with them. Call them up from time to time just to touch base and say hello and find out if there are any problems. Officers are people too - and if you manage to establish a good working relationship with them, they are more likely to work with you.

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Anonymous chinky said...

Hope the situation can be salvaged.

12/12/07 1:54 PM  

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